Hepra Soft - Devops Services
H E P R A   S O F T

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Reliable Application
Support & Maintenance

Our support and maintenance services ensure your software stays secure, reliable, and up-to-date post-launch. From performance monitoring and bug fixes to feature enhancements and tech stack updates, we provide ongoing care that keeps your systems running smoothly and aligned with business growth.

What is Application Maintenance?

Application maintenance is the ongoing process of keeping your software running smoothly, securely, and reliably-ensuring it evolves alongside your business needs.

HepraSoft's Application Support & Maintenance Services

At HepraSoft, our commitment doesn't end at delivery. Whether we built your software or inherited it from another provider, we offer dependable, long-term support to keep your systems operating at their best.

For our existing clients, support is seamlessly integrated from day one-backed by a clear Service Level Agreement (SLA) that guarantees fast, responsive assistance. Our expert in-house support team works hand-in-hand with our developers and QA specialists to quickly resolve issues, apply updates, and ensure consistent performance across the board.

System Takeover & Project Recovery

At HepraSoft, we specialize in stepping in when things go off track. Whether your software was built by another provider, is outdated, or is incomplete-we can take it over, stabilize it, and support it like it's our own.

With decades of experience working across countless technologies, our team thrives on untangling complex codebases and reviving systems that are underperforming or abandoned. No matter how complicated the situation, we make the transition seamless-so you can get back to focusing on your business.

When Software Projects Go Wrong

There are many reasons a custom software project might fall apart-but the result is usually the same: a broken system, wasted time, and growing business pressure. We're here to turn things around fast.

Common scenarios we've helped clients recover from include:

  • Offshore or outsourced projects that are incomplete or low-quality
  • Software that doesn't meet functional requirements
  • Developers or agencies going out of business mid-project
  • Independent consultants who have moved on without handover
  • Relationship breakdowns due to delays or poor-quality output
  • Legacy systems built on outdated technologies

How We Help Recover and Restore

Our experts waste no time diagnosing the issues and creating a clear plan of action. From legacy fixes to complete rebuilds-we do what it takes to get your software back in shape.

Some of the ways we've rescued critical systems include:

  • Recovering lost source code from compiled apps or servers
  • Reconstructing broken repositories so teams can develop again
  • Optimizing underperforming databases for better performance
  • Maintaining and upgrading legacy tech with modern solutions
  • Debugging and refactoring messy or unmaintainable code
  • Creating documentation for undocumented systems
  • Extracting valuable data from complex or outdated formats

Need a tailored software solution?

Our experts design and build custom applications, platforms, and digital products
that fit your business perfectly. Let's create something great together.